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Elements and Performance Criteria

  1. Identify production outcomes
  2. Confirm resources needed to meet production requirements
  3. Develop the production schedule
  4. Monitor production
  5. Adjust production schedules
  6. Review production schedule

Range Statement

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Unit scope includes:

the use of planning and systems control software

customer orders and/or market forecasts

Work health and safety (WHS) requirements include:

Commonwealth, state or territory legislation and regulations

organisational safety policies and procedures

the use of personal protective equipment and clothing

firefighting equipment

first aid equipment

hazard and risk control and elimination of hazardous materials and substances

manual handling, including lifting and carrying

Procedures include:

work instructions

standard operating procedures

production equipment capacity

human resources information

written, verbal or computer-based procedures

Organisational requirements include:

legal, organisational and site guidelines, policies and procedures relating to own role and responsibility

established communication channels with key production personnel

quality assurance

procedural manuals

quality and continuous improvement processes and standards

ethical standards

recording and reporting

access and equity principles and practices

equipment use, maintenance and storage

environmental management (waste disposal, recycling and reuse guidelines)


Performance Evidence

Collect and interpret sales and/or market forecast information, such as liaising with sales departments/functions and/or direct contact with customers, to identify production priorities that meet customer/market expectations

Produce a glass industry production schedule that:

confirms production requirements and resource implications

establishes and documents the production schedule

coordinates implementation of the schedule with key production personnel

ensures production schedule is fully communicated and reported to all appropriate production personnel

manages unplanned production issues

assesses production outcomes against schedule and make required adjustments

Identify and confirm resource requirements to meet the schedule, such as stock levels, equipment availability and capacity, personnel, storage capacity, and transport, and where required, identify alternate sources of supply for resources in short supply

Record and communicate the schedule in appropriate formats, such as use of software and communicating information, to meet workplace and audience requirements

Monitor actual production and materials usage levels against production plan to identify variances and take appropriate corrective action, including assessing the consequences of any adjustments to the schedule for the customer, the company and resource availability

Adjust the schedule in response to typical and atypical variables affecting achievement of schedule and respond to unplanned events to minimise disruption and optimise efficiency

Confirm that resources and personnel are available to meet amended schedule and, if not, take action to secure requirements

Communicate schedule changes to all production personnel

Follow review procedures to identify opportunities to improve scheduling process

Use planning and systems control software according to enterprise procedures

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity


Knowledge Evidence

The role and scope of the scheduling function, including communication methods and channels, flow of information to and from the scheduling process, and the impact of scheduling for related planning, purchasing, production and despatch processes

Factors to be taken into account in planning the schedule, including interrelationships between :

customer requirements

stock levels and supply options

glass product specifications, tolerances and applicable Australian Standards

glass plant capacity to ensure that production quantities and timelines are achievable

competencies required by the work process and competencies held by the work team, where relevant

product compatibility

specific glass plant process operations and interactions between glass plant items/processes

transport capacity

hierarchy of control and basis of control for glass plant/s

supplier capacity and timeframes

Consequences of failing to meet delivery timelines

Principles of operation of glass processing plant/equipment

Interactions between plant units within the entire plant and the architecture and location of the glass process/production equipment

The characteristics of glass raw materials/ingredients, packaging components and consumables, and production process to determine the most efficient plan to meet production requirements

Methods used to monitor actual to planned production, such as use of systems software and key performance indicators, where these are collected on a real time basis

Relevant personnel and departments to be consulted/notified of production schedule and related amendments, including the information relevant to each group/person and recording systems and requirements

Conditions that can affect achievement of a production schedule, including conditions that are unusual or unplanned, and related options for response

Options for maximising resource utilisation and minimising waste, including options for alternate resource allocation in response to unplanned events

Process improvement procedures

Communication systems and the interactions between plant units within the entire plant

The architecture and location of the glass process/production equipment

Specific glass plant process operations